Privacy Policy

Last updated: August 2026

At ricardofort, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains what information we may collect, how we use it, and how it may be shared when you visit or make a purchase from www.ricardofort.com.

1. Information We Collect

Depending on how you interact with our website, we may collect the following types of information:

Contact information: Your name, email address, phone number, billing address, and shipping address.
Order information: Products purchased, selected sizes and colors, order number, purchase history, and delivery details.
Payment information: Payment status and transaction-related information provided through the payment process. Payment card details may be processed by the relevant payment provider.
Customer service information: Messages, inquiries, return requests, refund requests, and other communications you send to us.
Technical information: IP address, browser type, device information, and website interaction data, where collected through our website or related technologies.

2. How We Use Your Information

We may use your information to:

Process and fulfill your orders.
Arrange payment, shipping, and delivery.
Provide order confirmations and shipping updates.
Respond to customer service inquiries.
Process eligible returns and refunds.
Maintain, troubleshoot, and improve our website.
Help detect and prevent fraudulent transactions or unauthorized activity.
Send promotional communications when permitted by law and, where required, with your consent.
Comply with applicable legal and regulatory obligations.

3. Payment Processing

Payments on our website may be handled by third-party payment providers. Your payment information may be processed according to the relevant provider's privacy policy and security practices.

We do not intentionally store complete payment card numbers or card security codes on our website.

4. Cookies and Similar Technologies

Our website or its service providers may use cookies and similar technologies to support website functionality, remember preferences, understand website usage, and improve the shopping experience.

The types of cookies used depend on the website features and services enabled. Where required by applicable law, we will provide appropriate information or choices regarding non-essential cookies.

5. Sharing of Information

We may share relevant information with service providers when necessary to operate our store, including providers involved in payment processing, website hosting, order fulfillment, shipping, customer support, security, or other services actually used by our business.

We may also disclose information where reasonably necessary to comply with legal obligations, respond to lawful requests, protect our rights, or address suspected fraud or security issues.

We do not sell personal information for money.

6. Marketing Communications

If you subscribe to our marketing communications, we may send you product updates, promotions, and store news where permitted by applicable law.

You can unsubscribe from marketing emails using the unsubscribe link provided in the email. Even if you opt out of marketing messages, we may still send essential communications relating to your orders or customer service requests.

7. Data Retention and Security

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including order processing, customer service, recordkeeping, and compliance with legal obligations.

We take reasonable measures designed to protect personal information from unauthorized access, misuse, loss, or disclosure. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

8. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can review the matter.

9. Your Privacy Rights

Depending on your location and applicable law, you may have rights concerning your personal information, such as requesting access, correction, deletion, or information about how it is used.

To submit a privacy-related request, contact us using the details below. We may need to verify your identity before responding.

10. Third-Party Websites

Our website may contain links to third-party websites or payment services. We are not responsible for the privacy practices of independent third parties. Please review their privacy policies before providing information to them.

11. Changes to This Policy

We may update this Privacy Policy when our practices or legal requirements change. The updated version will be posted on this page with a revised date.

12. Contact Us

For questions or requests concerning this Privacy Policy, please contact:

Store: ricardofort
Email: info@ricardofort.com
Phone: +86 130 3672 1263

Business Operator: Jieyang Runtaihong Trading Co., Ltd.
Registered Office: No. 9, 202, Zhangcuozhai Village, Hedong Village Committee, Jinhe Town, Jiexi County, Guangdong Province, China